Privacy Policy
Effective Date: October 2025
Dr Daniel Rankmore (“we”, “our”, “the practice”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We collect personal and health information necessary to provide safe and effective medical care. This may include your name, contact details, date of birth, Medicare or concession details, medical history, medications, allergies, and clinical images.
How We Collect Information
Information is collected directly from you during consultations, by phone or email, through our website or online forms, or from other health providers involved in your care (such as pathology services or specialists).
Use and Disclosure
Your information is used for clinical care, communication, referrals, billing, and practice administration. We may share information with other treating health professionals or service providers who support our operations (for example, secure data storage or booking systems), but only when required and under strict confidentiality.
Storage and Security
Records are stored securely within accredited clinical systems and protected from unauthorised access, alteration, or disclosure.
Access and Correction
You may request access to your personal information or ask for corrections if it is inaccurate or incomplete. Requests can be made in writing to the practice.
Feedback or Concerns
If you have a privacy enquiry, please contact:
Email: care@rankmore.com.au
If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.